OPERATING HOURS: are 8:00 a.m. to 5:00 p.m. Pacific time, Monday through Friday. Call (509) 568-0428 for technical information; dial (877) 4-Billet for ordering only. Our 24-hour fax number is (509) 568-0433.
CREDIT-CARD ORDERS: can be charged to Visa, MasterCard, Discover Card or American Express. Please have your credit-card number, expiration date, and the credit-card billing address ready when ordering. In order to protect you and us from credit-card fraud, your order must be shipped to the credit-card billing address. All freight charges will be added to your shipment.
FOREIGN ORDERS: must be fully prepaid (including freight), in U.S. funds.
SHIPPING: is via UPS Ground, unless another method is requested and approved when you place an order.
RETURNS: will not be accepted after 30 days from date of invoice. We must be notified of the customer’s intention to return the part, and the reasons to return, before it is shipped back to us. Billet Fabrication will only accept a return on a part that has not been modified; is still in the original package; and is in like-new condition. All returned parts are subject to a 25-percent restocking fee. If, upon examination, all parts are returned and found to be in like-new condition, either a credit or a refund, according to the customer’s preference, will be issued for the balance of the price that was paid, not including the original shipping charges. All shipping charges on returns must be prepaid; we will not accept C.O.D. shipments. No returns are accepted on special-order parts; i.e., any part that had been ordered with fittings, oilers, breather holes, engraving, or any other additions that are not standard.
FREIGHT CLAIMS: for damage, shortage or loss must be made immediately with the carrier. You must note any substantial damage to a package upon receipt of the shipment with the carrier. You may reorder any missing or damaged pieces from Billet Fabrication. We will send you an invoice for the reordered parts, and you can use this invoice as proof to the carrier or replacement costs. Unfortunately, we cannot make these freight claims for you. However, we will provide any assistance possible to assist your recovery efforts.
IF ANYTHING IS MISSING: from your shipment, contact us immediately. You must check each package as soon as you receive it; any missing component must be reported within 20 days of receipt of the product. Claims made after 20 days will not be honored.
THERE ARE NO WARRANTIES: either expressed or implied. Neither the seller nor manufacturer will be liable from any loss, damage or injury, either direct or indirect, arising from the use or inability to determine the appropriate use of any product. Before any attempt at installation, everything should be completely reviewed to determine the suitability of the product for its intended use. We reserve the right to make NO GUARANTEE in reference to any specific class legality of any component.
ALL PRODUCTS ARE INTENDED FOR RACING AND OFF-ROAD USE, AND MAY NOT BE LEGALLY USED ON THE HIGHWAY. The products offered for sale in this catalog are true race-car components and custom-built parts. In some cases, due to variations in engine blocks and aftermarket front covers, the purchaser may be required to slightly rework an oil pan to make it fit properly. To minimize this possibility, please supply accurate information and drawings.
NO BILLET FABRICATION PRODUCT OR SERVICE IS DESIGNED OR INTENDED TO PREVENT INJURY OR DEATH.